Emails that bring your customers back to the store.
Marketing emails to your own customers, built from the on-model photos of your pieces, plus five follow-ups that run on their own. A thank-you that asks for a review, a note when a repair is ready, a card on the anniversary of the ring, all in your store's name.
Start free with 10 photos, no card. Marketing is in beta and opens to stores from the waitlist.
Five emails a good jeweler sends, sent for you.
Turn each one on once. Aurix watches your sales and repairs and sends it to the right customer at the right moment: three days after a purchase, the moment a repair is ready, a year after the ring, on a birthday, and after a year of quiet.
Short, personal, and from your store.
Each follow-up names the customer and the piece they bought, shows its photo, and goes out from your store's name. Replies land in your inbox, not ours.
Examples from a sample store, Ephemeral Jewelers. Names are placeholders.
Example: an email one of the stores on Aurix sent from its own system
Emails that sell what's in your store.
Built from the pieces you have in stock, shown in the on-model and catalog photos Aurix made of them, with your logo, your colors and your voice. The email shown here is a real one a jeweler sent; scroll it to read the whole thing.
Aurix will read your site and propose your look, voice and colors. You choose what to keep.
Aurix will pick pieces you have in stock and put its HD images of them in every email, with prices and links.
You will be able to rewrite any message in your own voice, then edit a word or two.
Add the customer's name, preview the email live, and send yourself a test before it goes out.
You choose the moment. Aurix picks the pieces.
- What it is for
A season, a sale, new pieces in, or a note to your best customers. Aurix suggests the next occasion from your calendar and your sales.
- Who gets it
A group that stays current as people buy: bridal buyers, everyone who bought this year, customers you have not seen in a while.
- Which pieces it shows
Aurix picks pieces you have in stock, ranked by what that group buys, each with its photo, price and link. Keep, swap or remove any of them.
- Nothing goes out until you approve it
Preview it, send yourself a test, then pick the time. Replies come to you.
The pieces step, shown with a sample store's pieces
Every customer from every system, one record each.
Aurix reads customers from the systems you already run and merges anyone who shares an email address or phone number. Each record shows what they bought, what they agreed to receive, and the next email due.
Customers and orders from your Shopify store.
Customers and orders from your Wix store.
Customer records, sales and repair work orders.
Any list you export, Klaviyo and Mailchimp included, with unsubscribes kept.
An example customer record. Names and dates are placeholders.
What jewelers ask about Marketing
Do I have to leave my point of sale or my web shop?
No. Aurix reads customers and orders from Shopify, Wix and Lightspeed. Your systems stay the system of record for sales.
Where do my customers come from?
From orders in Shopify and Wix, from customer records and sales in Lightspeed, and from customers you manage manually in Aurix, for example through uploaded spreadsheets. Aurix merges records that share an email address or phone number into one person.
Will this spam my customers?
No. Aurix sends email only to people who have not unsubscribed, and text messages only to people who have explicitly agreed to receive them. Every message carries an unsubscribe or STOP path. Aurix records consent per channel per customer and shows it on the customer record.
Which channels can I send from?
Email is the channel in the beta. Text messages and posts to your connected Instagram and Facebook accounts are coming next, not in the beta yet.
Can my staff use it in the store?
Yes. Staff can look up a customer, see their history, add a customer or a note, and mark a repair as ready so the follow-up goes out.
Does it work with my repair shop workflow?
Yes. If you track repairs as work orders in Lightspeed, Aurix sees when a work order is marked done and sends the follow-up. Otherwise staff mark the repair as ready on the customer's record in Aurix.
What about my existing Klaviyo or Mailchimp list?
Export it to CSV and import it. Aurix keeps the unsubscribe state from the export.
When can I use it?
Aurix Marketing is in beta and opens to stores from the waitlist, a few at a time. Start free with 10 photos today and your store is on the list.
Get your store on the list for Aurix Marketing.
Marketing is in beta and opens to stores from the waitlist, a few at a time. Start free with 10 photos of your own pieces today, and they are ready for its emails when it opens to you.
10 free photos, no card. Shopify stores can install Aurix from the Shopify App Store.