Professional services · Process automation

Repairs, special orders and layaways that follow themselves up.

The customer hears the moment the repair is ready. The special order gets its reminder. The layaway gets its note. Tracked from your point of sale, sent without anyone having to remember.

Quoted to your store after the call. No price on a page.

Ephemeral JewelersToday, 2:14 PM
Hi Sarah, your sapphire ring is ready to pick up at Ephemeral Jewelers. We are open until 6 today. Reply STOP to opt out.
Perfect, on my way after work.
Sent the moment the repair was marked finished.

Sound like your store?

Three stores this is built for. If one of them is yours, the 20-minute call is the next step.

Finished repairs sit in the drawer for days because nobody had time to call the customer.

Special orders and layaways are tracked on paper or in one person’s head.

Your point of sale knows where every job stands, and the customer still has to call to ask.

What the Aurix team hands you.

Each one is in the proposal, in plain words, and quoted to your store.

An example of the note a customer gets a year after buying a sapphire pendant, inviting them in for a clean and check
The anniversary note, a year after the sale.
An example of the review request a customer gets after picking up a finished piece
The review request, after pickup.
  • A text or email to the customer the moment a repair is marked finished in your point of sale, so the piece goes home and the drawer stays clear
  • One message when a customer has several jobs with you, sent when the last one is finished, instead of three texts in a day
  • Reminders for special orders and layaway payments, sent to the customer so nobody in the store has to remember
  • A board of every open job, what it is, whose it is and where it stands, that anyone in the store can check
  • Running on the point of sale you already use, and texting only the customers who agreed to texts

Quoted to your store after the call. No price on a page.

What happens today, and what happens instead.

Finished repairs
Today

They wait until someone has time to call the customer.

With process automation

The customer hears the moment the job is marked ready.

Special orders and layaways
Today

Followed up from a notebook or from memory.

With process automation

A reminder for each one, and a board of every open job.

How it runs

How process automation runs, start to finish.

No slides, no price on a page. A call about your store, a one-page proposal, the work, and your yes before anything goes live.

  1. The callTwenty minutes about your store with Dylan: what is online, what is not, what you have tried.
  2. The proposalOne page in plain words: what we will do, what you get, and the price for your store.
  3. The workThe Aurix team does it on the systems you already run. Nothing new for your staff to learn.
  4. Your approvalYou see the result and say yes before it goes anywhere, the same way the platform works.
Free call20 min
Your 20 minutes with Dylan
Video call, your store on screen, no slides
What is on your website today, and what is notThe one thing that eats the most hours in your storeWhether the platform alone covers it, or a service doesA one-page proposal within the week, if you want one
With Dylan Geraci, founder of Aurix
Second-generation jeweler, runs his store on Aurix
Done by a jeweler

Jewelers run on all of this.

Independent jewelers and manufacturers run on Aurix, and it was built first inside Dylan's second-generation jewelry store in Cincinnati, for his own counter, his own bench and his own customers. Every service on this page started there.

3,196
repairs taken in this year, followed from drop-off to pickup
3,741
paid sales rung up in the store this year
1,881
customers who bought from the store for the first time this year

Counts from the store’s own point of sale, January 1 to November 8, 2026.

Questions about process automation.

Lightspeed directly. Others through their export, which we look at on the call.

Only the customers who agreed to texts, and only the message you approved once.

Yes. The store behind Aurix has tracked 3,196 repairs this year, followed from drop-off to pickup on Aurix.

Ask it on the call.

Twenty minutes with Dylan about your store. If a service is not the right fit, he will say so, and the platform is yours to try on 10 photos free.

Or write to hello@getaurix.ai.

Professional services

Other services

Every service
Twenty minutes, your store

Ready to talk about process automation?

Twenty minutes with a jeweler who runs one. No slides, no price on a page, and a one-page proposal if you want one.

Quoted to your store after the call. No price on a page.